Lantz Hobby Shop Inc. Has Been Serving
Customers On-Line Now for Over a Decade.
With our On-Line store, Wholesaletrains.com and Wholesaleplanes.com
we became one of the first hobby shops ever with an internet presence
and a few years later in 2001, certainly one of the first of a handfull
of retail shops to go live with secure On-Line 24/7 shopping for our
customers. Our website database is maintained in house by our staff
who work around the clock bringing you up to the minute changes in the
industry. We are unique in the world of websites today in that we actually
own all of our computer servers and equipment and dedicate them exclusively
to this site.
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Left - The Home Page of Our Website
in 1999
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| Above - Gregg Lantz of GPL
Integrated IT begins in store equipment installation bringing
us to the internet in 1998. Gregg has an outstanding reputation
in the technologies industry and makes it all work for us 24/7
every day of the year. |
In 1998 we began by specializing in offering Garden Scale Trains On-Line.
Garden Scale Trains or "G Scale" was of particular interest
shared by many of our store staff and it proved a natural fit for us.
Many aspects of G scale trains have changed and the hobby has grown
significantly since those early days. Today garden railroad products
remain as one of our most popular offerings.
Right - Boxes of G scale model trains are stacked
awaiting shipment out to our customers
Below - In 2002 we purchased our facility and expanded operations
to three floors.
Below Right - Our retail store occupies the
street level floor.
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Early on we discovered that manufacturers and wholesalers were becoming
increasingly reliant on us to use our website to quickly get information
of product sales, overstocks and special offers to customers. In the
past it was necessary to rely on print or magazine advertising to get
information to buyers. A magazine advertisement would not get to the
buyer until months later. By having a full time dedicated website staff we could have our customers
informed within hours of a phone call and our shipping department getting
the products packed and shipped as soon as the supplier could get them
to us. In addition we could now discount a portion or "trim" an items supply to reduce inventory by just having a limited time sale. In the past the entire supply was sometimes liquidated in a magazine advertisement or sold out before the magazine was even on newstands. A new revolution had been brought to the industry and it was
clear there would be no turning back. Suppliers rely on us now daily
to quickly move out 1 or 100 items at a greatly reduced cost which could
be passed on to customers through further reduced prices. Today we work
around the clock trying to keep our website updated with the latest
changes and offerings from over 200 different suppliers. The next step is in the works now. With a new 64 bit server farm now installed and extremely powerful database software being set up, we are excited about what we will be able to offer going forward.
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Left - The ground floor was
converted into a full time packing and shipping facility in
2004
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Right - Gary Lantz (an avid garden
railroader and model airplane flyer) randomly inspects a package
off the sorting line before it is labeled for shipment. Gary
often spends many late nights working on the website adding
detailed information to items that could help beginner hobbiests
to better understand a product.
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In 2007 over 30 thousand packages of Hobby Supplies were shipped out
of our upstate NY packing and sorting facility to our customers around
the globe.
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Left - Owner Lisa Lantz (a sports
enthusiast) gets up early each morning to get her daily excecize
workout unloading freight off trucks before she starts her day
managing the day to day operations of the company.
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Right - Shipping Supervisor Bill
Clark inspects production of a custom built crate being made
to hold a pre-built ready to fly Corsair for shipment to a waiting
customer on the other side of the continent. Bill takes product
packaging very seriously and his military background helps to
keep things organized especially during the holiday season.
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Late in 2011 a new mail order and retail facility was added just down the street from the original building to handle the higher volume of daily shipments.
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Left - Manager jenny in her new office. |
Right - Theresa on the telephone. |
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But nothing is more important to us than you are. Our customers are
the boss! We are always looking for your input to help us to try
and do our job better. If there is anything we can do to serve you better
please call one of us any time.